Sydney Gums

Your fractional operations consultant

i build the operational systems your business actually needs so you can relax & focus on the fun stuff.

because your business can’t run on just vibes.

Let's work together

/ operations / systems / sops / automation / workflows / process design

/ operations / systems / sops / automation / workflows / process design

HI, I’M SYDNEY

business operations consultant

I'm an ops & systems person at heart, with 8+ years spent untangling messy workflows, writing the SOPs nobody else wanted to write, and quietly making teams run a whole lot smoother.

I work with founders and growing businesses as their fractional ops partner. So you get senior-level systems thinking, plugged in for as much (or as little) as you actually need.

Meet Me

systems that actually hold up

  • onboarding that doesn't break

    I've led end-to-end onboarding projects for 400+ accounts — the kind of systems that keep go-lives on time even as the team grows around them.

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  • Less busy work, more flow

    I find the spots where your team is doing things by hand that a system could be doing for you, and quietly automate the headaches away.

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  • processes that connect the dots

    I work shoulder-to-shoulder with engineering, product, and sales to turn what's actually happening into processes that make sense for everyone.

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my services

my services

  • Not sure why things feel harder than they should? The Operations Audit is where we find out. I'll do an end-to-end review of how your business currently runs — your workflows, tools, processes, and where things are falling through the cracks, and deliver a clear, prioritized roadmap for what to fix in the next 30, 60, and 90 days. You'll walk away knowing exactly where you're losing time and money, and what to tackle first.

  • If your business only runs because you're in it, that's a risk — not a feature. I'll audit how your business currently operates, identify the processes that need to be documented, and build a clean, organized SOP library your team can actually use. Whether you're onboarding your first hire, preparing to delegate, or just trying to get out of the weeds, this is where we start.

  • Get senior-level operations leadership without the full-time cost. As your Fractional Ops Manager, I embed into your business to audit existing workflows, design scalable systems, build out your operational infrastructure, and serve as your strategic ops partner on an ongoing basis. Ideal for founders who are ready to stop doing everything themselves and start building a business that runs without them.

learn more

Let’s get your systems sorted out.

Grab a free 15-minute intro call. We'll talk through where things are getting stuck and figure out a smart next step — no pressure either way.

Book a call